We’re excited to introduce end user authentication with Noticeable widgets.

End user authentication is a feature you can optionally integrate to verify the identities of your end users. This ensures that when end users engage with widgets, such as commenting, their identity is confirmed and secure from impersonation.

How does it function?

Noticeable employs Single Sign-On (SSO) tokens for this authentication process:

1. On your server(s) side, you create an SSO token for each end user (using a secret we share).

2. You pass this SSO token with our Javascript SDK before rendering any widget.

3. Voilà! Your end user's identity is now securely authenticated with Noticeable widgets.

Note: While it's still possible to pass end user traits using our Javascript SDK as outlined in our various identification methods, this approach is no longer recommended.

We did it! You now have access to a whole new type of widget: the modal one.

Using a modal widget, you can announce your product changes or deals in front of your users. In contrary to the popup or top banner widget, full publications content is displayed when the widget is opened.

As a trigger to open a modal widget you can select among the ones we already propose with other widgets: custom, floating button, icon, text + badge, or none.

If you prefer to use no triggers and automatically open a modal widget when you publish a new publication, that’s possible. To do so, while editing a publication on step 2, “Options”, enable the switch option “Automatically open widgets when the publication is new”:

Great news! We’ve released a new widget.

The new Top Banner widget allows you to tell people about your latest updates, promotions, discounts, maintenances or even keep users updated about ongoing issues.

The widget layout is quite flexible in the sense that you can either set a title, title + description, Call-To-Action (CTA), and even include a countdown to promote limited offers. Metrics such as the number of views and CTA clicks are also collected.

Last week we announced Emoji Reactions. Today, we are excited to introduce User Feedback!

This new feature allows your users to send you feedback by commenting on a post, directly from your Widget or Timeline. Comments are hidden, meaning users won’t be able to see others’ comments. Only your team and you are able to read messages and get users information.

How does it work?

User feedback is available with the Business plan. When creating a post, check the new User feedback option to enable the comment input below the post shown to users.

On your project dashboard, each post displays a feedback icon that summarizes the number of comments you received. Upon click, you can read the messages and get detailed information about the user who submitted the feedback:

By default, comments are anonymous. You can automatically link users name and email with comments sent from the Widget by using our SDK. Read the installation guide for more information.